You can also go to a post office and ask to pay into our account, except in Denmark. 

We prefer payment in euros if you have the choice.

You will find our account details on the back of our invoices.

International transfers can be very expensive or very cheap. Some of the costs can be very will hidden. Below are some guidelines, but we will help you at any time finding the cheapest way to transfer the money.

If you have the choice, then we prefer receiving international transfers into our Luxembourg account.

Because of the high cost, we do not accept international transfers into our UK account.

All international transfers in euros within the EU must cost the same as a domestic transfer in euros in the same bank, according to EU legislation. It is a condition that you quote our exact account details, using the BIC and IBAN identifiers that you will find on the back of our invoices and that you choose the option saying that the remitter and beneficiary each pay their own costs.

All transfer fees, whether for the remitter, intermediary or beneficiary, are at your charge and will be invoiced to you if debited our account.

NOTES ABOUT FEES:

Before making an international transfer, you are advised to understand all the costs, which may be made up of:

• Fee charged by your bank.
• Fee charged by an intermediary bank. This is rarely published, but a transfer within the EU cannot attract a fee from an intermediary bank if you choose to pay the fees for both your bank and our bank.
• Fee charged by our bank. Ask us.
• Commission for currency exchange. This is sometimes published; sometimes not.
• Currency being exchanged at a rate that is less favourable than the market rate. Banks rarely make you aware of that. Ask them in advance for the most recent exchange rate they applied and compare that to the exchange rate from the same day at the European Central Bank. You may be able to specify whether your bank or our bank will be doing the currency exchange. We have seen that the same transfer between the same banks can be 3% more expensive if bank X exchanges the currency instead of bank Y. Many banks in the United Kingdom use a less favourable exchange rate than banks in other countries.

EUROGIRO NOTES:

Eurogiro is an alternative electronic network that in general is cheaper to use than bank transfers. To make a Eurogiro transfer, you must hold an account in a participating institution. When using Eurogiro, there are no intermediary banks. All our accounts except in the UK can accept Eurogiro transfers.

For more information about Eurogiro and to see a list of participating countries and institutions, please go to http://www.eurogiro.com/.

Do not send cash through the post

Mastercard or Visa online or via phone or fax

Phone or fax: Give us your card number so we can debit the amount from your card.

HOW IT WORKS:

Moneybookers is a system for secure payment by e-mail.

We don't see your card or account details, because the payment is done entirely on moneybookers.com.

Once you have paid Moneybookers, they credit the amount to our Moneybookers account.

Moneybookers accept domestic bank transfers free of charge and Visa, MasterCard, Visa Electron and Delta against a 3% fee. Paying us cost 1%, max. 0.50 €.

We accept Moneybookers payments in euros only. Their currency exchange commission is 0.8%.

PayPal

HOW IT WORKS:

PayPal is a system for secure payment by e-mail. We send you an e-mail with a request for payment, or if you know PayPal well, you send us the money yourself. You click on the link in the e-mail to go to paypal.com. If you already have a PayPal account, you can pay using your existing balance. Alternatively, you can use your credit or charge card to pay on the PayPal site.

We don't see your card details, because the payment is done entirely on paypal.com.

Once you have paid PayPal, they credit the amount to our PayPal account.

PayPal accept Visa, MasterCard, Discover and American Express (not corporate Amex cards).

We accept PayPal payments in euros only. Their currency exchange commission is 2.5%.

SCAM ALERT

There are fraudulent e-mails in circulation, looking as if they came from PayPal, asking users to update their card details or similar. These e-mails are not from PayPal but are designed to get your card details for fraudulent use. These e-mails should be deleted. You should only react to e-mails from PayPal if you expect them and they contain details about a purchase you have made. Never enter your PIN code on the Internet.